Despite providing all requested information, the process was not completed. The player confirmed that she had started receiving her winnings and expressed satisfaction. The complaint was closed due to lack of further communication from the player. The player from the UK had issues with withdrawing funds from Jokabet, despite having successfully deposited a total of £4,953 without using a VPN.

Player’s winnings withdrawal is delayed and account locked.

The top three levels give you more bonuses and promotions, along with 24/7 chat access, high withdrawal limits, and exclusive bonuses. The bonus funds can be used across our extensive collection of over 6,500 casino games. We’re excited to welcome you to JokaBet with our exclusive £450 welcome bonus package and 250 free spins.

Player having unresolved withdrawal issues and account closure.

Despite meeting the wager requirements, the casino removed £1.1k due to a maximum win limit, a rule unknown to the player. After communication and review of all the necessary details/evidence and the explanation from the casino, the complaint was marked as resolved. The player from the United Kingdom had tried to withdraw his money three times but each transaction was cancelled by the payment system. Despite reaching out to live chat, he had had no success and received conflicting information regarding bank details. After reviewing the player’s case, we reached out to the casino for clarification.

Complaints about Jokabet Casino and related casinos (

• This website is using a security service to protect itself from online attacks.
• The top three levels give you more bonuses and promotions, along with 24/7 chat access, high withdrawal limits, and exclusive bonuses.
• Our platform combines the convenience of multiple payment options with swift withdrawals to ensure a seamless gaming journey.
• However, before the player responded to these queries, he informed us that the casino had paid him in full.
• Our platform employs advanced SSL encryption technology, the same level of security used by global financial institutions, to protect user data.
• Since the account was closed due to responsible gambling measures and no balance was confiscated, the request for a refund was rejected.
• However, due to the player’s lack of response, the Complaints Team had been forced to reject the case, leaving the issue unresolved.

The platform’s seamless login flow ensures that users don’t waste time navigating complicated steps—everything is focused on providing a fluid and straightforward experience. The player from the United Kingdom experienced a delayed withdrawal of £1800 from Jokabet Casino. She had verified her account and won the money without using any bonuses. The player had provided all requested documents, including bank statements, but the casino had initiated multiple investigations without resolving the issue. The player’s bank had refunded her deposits due to suspicions of fraud by the casino. As a result, we had concluded that the casino was unlikely to process the withdrawal and might close the player’s account.

Player receives no reply after account issues.

It has a low amount of restrained payouts in complaints from players, when we take its size into account. To start using cryptocurrency at JokaBet, simply select your preferred crypto option from our cashier section and follow the straightforward deposit instructions. Our customer support team is available 24/7 to assist with any crypto-related queries.

Casino Games

The efficiency and responsiveness of the customer support team at Jokabet truly embody the platform’s dedication to delivering a smooth and enjoyable gaming experience. It’s a testament to their commitment to putting the player first, making sure their journey is as hassle-free and delightful as possible. Making deposits and withdrawals easy and convenient is the platform’s support for several payment methods. Jokabet offers a seamless and entertaining online gambling experience, whether of whether you use their mobile-friendly app or their desktop version. His money hadn’t been received and his account had been closed with £2000 still in it. The player had been concerned as he was unable to access his account and suspected the casino to be a scam.

Receive news and fresh no deposit bonuses from us

• This ensures that all personal and financial information is safeguarded during transactions.
• We did not find any unfair or predatory rules in the Terms and Conditions of Jokabet Casino during our review.
• Discuss anything related to Jokabet Casino with other players, share your opinion, or get answers to your questions.
• From what we saw, the largest wager accepted was 10,000 EUR, even for games that accepted 0.10 EUR bets.
• Nestled at the heart of Jokabet casino lies a gaming realm that promises an unparalleled adventure – the game selection is where the magic truly happens.

The player had provided proof of his attempts to withdraw and expressed frustration at the casino’s requests for additional verification. After the Complaints Team’s intervention and several exchanges with the casino, the player finally received his withdrawal after nearly two months. The issue had been resolved with the successful transfer of the player’s winnings. The player from Spain had encountered issues when depositing 50 euros to an online casino. Despite his attempts to resolve the issue through the casino’s chat service over a period of four days, no solution towards a refund had been provided.

UK player’s account was closed.

In addition to the common offerings, each sister site may have its own distinctive theme or specialized features, catering to different player preferences. For example, one site might focus more on sports betting, while another might offer a broader selection of live dealer games. While no online casino is without its critics, the overall feedback and operational transparency suggest that Jokabet is a legitimate platform. Jokabet Casino is an online gaming site that has become quite popular amongst players due to its extensive selection of casino games, easy-to-use design, and lucrative incentives. All kinds of gamers can find something they enjoy at Jokabet, from thrilling video slots to traditional table games like roulette and blackjack.

Player’s withdrawal has been denied.

We had advised the player to contact the Curacao Gaming Authority for further assistance. The player from the United Kingdom had deposited money into Jokabet, which was deducted from his bank but was not added to his casino balance. Despite having provided the necessary documents and having multiple communications with the casino and his bank, the player’s funds had not been returned. The casino claimed the transaction was declined by the payment provider and advised the player to contact his bank.

Player’s withdrawal is repeatedly declined.

We had advised the player to contact his payment provider for further investigation as the casino had limited ability to intervene in this case. The process was expected to take around a month and we had decided to keep the complaint open during this period. The player stopped responding to our questions and comments, so we ended up rejecting the complaint.

• The player reported that the withdrawal process had been reversed, indicating that the casino was not processing it.
• This section provides solutions to common login issues, ensuring that you can resolve them swiftly.
• With a balance of £63.50 in real money, he faced an error when trying to withdraw the winnings.
• Jokabet is adequately licensed and controlled, guaranteeing a secure and pleasurable gaming experience with an emphasis on fair play and security.
• We had advised the player to contact his payment provider for further investigation as the casino had limited ability to intervene in this case.
• Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
• Once logged in, players can instantly access over 4,800 games, including slots and live casino options, ensuring no delay between login and gameplay.
• Some wagers don’t have anything to do with the overall results of the event.

The Complaints Team had advised the player that it was common for withdrawals to take some time due to processing, possible KYC verification, or a high volume of withdrawal requests. The player later confirmed that the payout was received, but not in GBP, resulting in a conversion fee. The Complaints Team clarified that transaction and currency exchange fees were usually beyond the control of the casino and marked the complaint as resolved. The player from the United Kingdom had experienced difficulties with withdrawal from an online casino. Despite having their account verified and providing deposit proof multiple times, the casino consistently declined their withdrawal requests.

Player faces delayed withdrawal of winnings.

To reset your password, click the “Forgot Password” link on the login page. You will be prompted to enter your registered email, where you’ll receive a password reset link. Follow the instructions in the email, create a new password, and you’re back in the game.

Player’s deposit has not been credited.

You’ll find everything from classic favorites to our JokaBet Slots with exclusive titles you won’t find anywhere else. Understanding these steps https://jokabetcasino.org/ ensures that you can quickly and securely access your account. Familiarize yourself with the interface to make the process even smoother.

Kith Brown is a seasoned online gambling expert with over a decade of experience in poker, casino, and sports betting. His extensive experience writing for and about the biggest names in online gambling gives him a unique perspective on the industry. He looks forward to sharing his insights with readers on NonStopCasinos.com.

Yes, Jokabet Casino offers a mobile app, providing players with a convenient and seamless gaming experience on the go. The app is designed to be user-friendly and replicates the full functionality of the desktop version, allowing you to enjoy all your favorite games anytime, anywhere. The player had initially submitted a complaint about the slow withdrawal process at the casino. However, it was discovered that the casino had begun paying the player in increments due to their withdrawal limits. The player confirmed that they had received several payments and had £30,000 left to withdraw, but the casino’s monthly limit had been reached. The player was advised to wait until the next month to withdraw the rest.

Safety Index of Jokabet Casino explained

However, after the Complaints Team’s intervention and a two week wait, the player confirmed that his winnings had eventually been paid out. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting the complaint. The player had been advised to provide a bank statement to confirm the non-receipt of the withdrawal, which was a standard procedure in such situations. However, the player did not respond to our messages and failed to provide the requested document.

The player had confirmed the receipt of her winnings and the issue had been resolved. The player from the United Kingdom had won and withdrawn money from NineWin. However, his subsequent withdrawal attempts had been repeatedly cancelled. After communicating with the casino, he had received vague responses and no resolution.

Despite our attempts to communicate with the player for additional information, he did not respond, which led us to dismiss the complaint. The player from the United Kingdom encountered an error message while attempting to withdraw funds from Jokabet. They had noticed similar complaints from other users and sought to resolve the issue. As a result, the complaint was rejected due to the lack of necessary information. Consequently, the complaint was closed as it did not meet the criteria for further investigation or refund.

We, the Complaints Team, had identified that the UK was indeed listed as a restricted country in Jokabet’s terms and conditions. We had asked the player if he had used a VPN to access the casino and what country was selected in his casino profile. However, before the player responded to these queries, he informed us that the casino had paid him in full. The player from Spain reported a malfunction with the „Big Boss Wheel“ roulette, where he had been awarded a prize of $7,000 but only received €10 in his balance.